Customer Service is so important to us. If for ANY reason you are not 100% satisfied with the products you've purchased from us, please contact us. We will be glad to do everything in our power to come to a satisfactory resolution!
Many of our products are hand crafted and made at the time the order is received. Please allow up to 8-10 business days for delivery unless prior arrangements have been made directly with us.
Credit Card and Paypal Orders:
To place your order online via credit card or paypal, simply add the products to your cart. At the time of checkout, select the "Pay via Credit Card or Paypal" button. Complete your order information using our secure credit card gateway. Once you have completed your order, you will receive a confirmation order receipt within 48 hours.
Shipping Cost:
Please make reference to the chart below. All orders are shipped US Priority Mail or UPS. Insurance is optional at the time of check-out.
0.00-$24.99 $ 5.95
$25.00-$49.99 $ 7.95
$50.00-$74.99 $ 9.95
$75.00-$99.99 $13.95
$100.00+ $17.99
Sales Tax:
All residents of AZ are required to pay sales tax of 6.3% at the time of checkout.
Return Policy:
We guarantee our products. If not completely satisfied, return the merchandise in its new and unused condition within 30 days. Your money, minus shipping and handling costs, will be returned. The customer pays all returned merchandise shipping and handling. Damaged items require all original packaging be kept in tact and notification to Phyllis Yancy Designs must be made within 3 business days of receipt.
Privacy Policy:
Phyllis Yancy Designs respects your privacy and will not sell or offer any information you share with us, with any other company or persons. This includes credit card information, email address, phone or fax numbers, or mailing address.
Contact Information:
Phyllis Yancy Designs
P.O. Box 25847
Tempe, AZ 85285
Phyllis@phyllisyancydesigns.com or
phyllisyancydesigns@yahoo.com
